Cancellation / No-Show Policy

Cancellation Policy

We are committed to providing the highest quality care to all of our patients and ensuring fairness to our providers. To help us maintain this standard, we kindly ask for your understanding and cooperation with the following cancellation policy:

  • Cancellations & Rescheduling: We require a minimum of 24 hours' notice if you need to cancel or reschedule your appointment. This allows us the opportunity to accommodate other patients who may be waiting for an opening.

  • Late Cancellations or No-Shows: If you cancel within 24 hours of your scheduled appointment or fail to show up, a $75 fee will be charged. This fee helps ensure fairness to our providers, who dedicate their time to preparing for your visit.

  • Payment of Fee: Any cancellation or no-show fee must be paid before you can schedule your next appointment.

  • Emergency Situations: We understand that emergencies happen, and we ask that you notify us as soon as possible if you are unable to attend your appointment due to an emergency. We will do our best to accommodate you and work with you on rescheduling.

Thank you for your understanding and for helping us provide the best possible experience for everyone within the Valar family. 


Privacy Policy

This online privacy policy applies solely to information collected through our website and not to information collected offline. Please note that our practice complies with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) with information collected online and in person.

Valar Aesthetics is committed to the privacy of our visitors and patients. The following policy outlines the privacy practices for the Valar Aesthetics website (https://valaraesthetics.com)

We do not sell any customer information to any third party. Additionally, we will never provide individually identifiable customer information to any third party except as follows:

  • If compelled through legal processes (including court orders, warrants, or subpoenas);

  • If we find that your use of our website violates any laws or usage practices;

  • Information is required to finalize a payment for services and products requested.

Personal Information

Personal information (defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains to) is collected through only when voluntarily provided during a customer visit to our website, including online form submissions. Personal information collected includes name, address, telephone number, personal health information, email address, and other personal information.

How Personal Information Is Used

The information voluntarily provided through the forms on our website is used by Valar Aesthetics to respond to service requests or questions, to provide any products or services desired. Information may also be used to send reminders of future appointments you have scheduled with Valar Aesthetics. All information you provide is treated as private and confidential.

Updating Personal Information

If you would like to remove or modify your personal information, please contact us at info@valarmd.com. We will gladly and expediently comply with your request.

Disclosure to Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in the operation of our website, conducting our business, or servicing you, in which case these people/entities are undersigned agreement to not misuse or disclose information. We may also release your information when we believe such release is required to comply with the federal, state, or local laws, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing or other uses.

Cookies

Our website utilizes cookies, which are small pieces of data that may be sent to your web browser and stored on your computer. This means we collect non-personal information from website visitors including the user’s browser type, IP address, external links you clicked to reach our site, and pages you visit while viewing our website. The IP address may be stored with the personally identifiable information you provide in order to allow us to provide more finely tuned customer service both now and in the future.

The information collected by cookies may be used to understand and save your preferences, improve the performance of our website, and process transactions. Additionally, cookies may be utilized for various marketing functions. You may choose to accept or reject cookies through the configuration settings of your web browser. Cookies, which are set on your computer and used within Valar Aesthetics, will not collect personal information, financial information, confidential information, or passwords.

Valar Aesthetics may authorize third parties to collect, track, and process all non-personal information collected by cookies.

Third Party Links

Our website may contain links to third-party websites (“Third Party”) and services with which we have no affiliation. Any link or mention of a Third Party does not mean we endorse it or the quality or accuracy of information presented on it. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. If you decide to visit any Third Party Services, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.

Data Security & Information Access

This site has certain security measures in place to protect against loss, misuse and alteration of the information under our control. We utilize a Secure Site Certificate enabling SSL encryption for your confidential information. Online servers are further protected from unauthorized electronic access by firewall technology that recognizes, reports and locks out unusual or apparently unauthorized access attempts.

Databases are regularly backed up and saved to protect against loss of information. Backup storage media and online servers are maintained in a physically secured and environmentally controlled facility with monitored physical access controlled by password, biometric and physical security measures.

Access to visitor or guest information (including backup media) by staff and contractors is controlled by both policy and electronic means. Only authorized staff has access to customer data. Individual staff members may be allowed to access only certain parts of customer information as may be required to perform their job functions. All staff or contractors with any access to customer data are undersigned agreement not to misuse or disclose such information to any third party except as may be required by law or job function.

We reserve the right to modify this privacy policy at any time without notice.

PRIVACY POLICY CONTACT INFORMATION:

Email: info@valarmd.com
Phone: 720.740.8980

Terms of Service

Terms of Service

Effective Date: January 1, 2024
Last Updated: January 1, 2024

Welcome to Valar Aesthetics! By accessing our website at valarmd.com, you agree to be bound by the following terms and conditions. If you do not agree, please do not use our website.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our services.

2. Services Provided

Valar Aesthetics provides aesthetic treatments and related services. Information on our website is for general informational purposes only and should not be considered medical advice. Consult with a licensed professional before undergoing any treatments.

3. Eligibility

You must be at least 18 years old to use our website. By using this website, you represent and warrant that you are legally capable of entering into a binding agreement.

4. Appointment Booking and Payments

  • All appointments must be booked through our website, phone, or in-person.

  • Payment is due at the time of booking or upon service completion, depending on the selected service.

  • Cancellations must be made at least 24 hours in advance to avoid cancellation fees.

  • We reserve the right to refuse service to anyone for any reason.

5. Intellectual Property

All content, including but not limited to text, graphics, logos, images, and software, is the property of Valar Aestheticsand is protected under copyright and intellectual property laws. You may not reproduce, modify, or distribute our content without written permission.

6. User Conduct

By using our website, you agree not to:

  • Use the site for any illegal purpose.

  • Submit false or misleading information.

  • Attempt to gain unauthorized access to our systems.

  • Engage in any behavior that could harm Valar Aesthetics or its users.

7. Disclaimers and Limitation of Liability

  • Our website and services are provided on an "as-is" basis. We do not guarantee the accuracy, completeness, or reliability of any information.

  • Valar Aesthetics is not responsible for any injuries, damages, or losses resulting from the use of our services or website.

  • To the fullest extent permitted by law, we disclaim all warranties, express or implied.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any linked websites.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado. Any disputes shall be resolved in Weld County, Colorado through arbitration, mediation, or litigation as deemed necessary.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a new effective date.

11. Contact Information

For any questions about these Terms of Service, please contact us at:
📍 Valar Aesthetics
📍 671 Mitchell Way Ste. 210, Erie, Colorado 80516
📞 (720) 740-8980
📧 info@valarmd.com

Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

Valar Aesthetics values your privacy and is committed to protecting your personal information. This Privacy Policyexplains how we collect, use, and protect your data.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email, and payment details when you book an appointment.

  • Non-Personal Information: Browsing behavior, IP addresses, and cookies to improve our website experience.

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments.

  • Process payments and send confirmations.

  • Improve website functionality and user experience.

  • Send promotional emails (only with your consent).

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service providers (e.g., payment processors, email service providers).

  • Legal authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember user preferences.

  • Analyze website traffic.

  • Improve overall website functionality.

You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Opt out of marketing emails.

  • Request deletion of your personal data, subject to legal limitations.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.

10. Contact Information

For any privacy-related concerns, contact us at:
📍 Valar Aesthetics
📍 671 Mitchell Way Ste. 210, Erie, Colorado 80516
📞 (720) 740-8980
📧 info@valarmd.com